Refund and Cancellation Policy

REMINDER:
Please read and understand our Refund and Cancellation Policy before paying. Sandee Language School primarily provides language education to students and does not sell ED visas. However, we strive to assist you in obtaining the visa to stay in Thailand smoothly. We do not offer refunds for changes in your personal circumstances after payment. If you change to another type of visa, you can still study with us.

 

1. Visa Application Timeline

The Ministry of Education (MOE) will issue your visa letter only once. You must apply for your Education Visa within 2 months of its issuance. If you fail to apply within this timeframe and the letter expires, no refund will be given. However, you may still study with us without an Education Visa.

2. Refund for ED Visa Denial/Rejection

We will only refund your tuition fee (excluding other fees) if your ED Visa application in Bangkok or at a Thai Embassy/Consulate outside of Thailand is denied, provided you can show proof of denial.

3. Non-Refundable Fees

• The payment is non-refundable once made, except for the specific cases mentioned above.
• Document Fees, Textbook Fees, and Photo Printing Fees are non-refundable.
• Refunds will not be provided to students who miss any lessons or classes.
• Refunds will not be given to students whose ED Visas are cancelled by Immigration or the Ministry of Education.

4. Non-Transferable Payments

The applicant’s payment is non-transferable to other individuals.

5. Refund Processing

Refunds will only be issued to the applicant. If you wish to release the money to another person or transfer it to a different account, a signed authorization form and an ID or passport copy of the receiver are required.
• Refunds are processed in a timely manner but are not immediate. An appointment is required to complete the process.

6. Course Application Validity

Once payment has been made, your course application is valid for 2 years. If you lose contact with us for more than 2 years, your application will be null and void, and you will need to re-enroll as a new student.

7. Student Conduct and School Policy

Sandee Language School reserves the right to review and potentially withdraw an application or visa if a student posts inappropriate or baseless comments about the school. In such cases, refunds may not be provided.